Contact Us
We'd love to hear from you. Get in touch with our team.
contact@proxylite.com
support@proxylite.com
Phone
Mon-Fri: 9am-6pm (PST)
Address
10 ANSON ROAD, #31-10
INTERNATIONAL PLAZA
Singapore 079903
Send us a message
Our Location
Visit our headquarters in Singapore
Frequently Asked Questions
Find quick answers to common questions about contacting and working with us.
What are your support hours?
Our technical support team is available 24/7 to assist you with any issues. Sales and billing support is available Monday through Friday, 9:00 AM to 6:00 PM (PST).
How quickly will you respond to my inquiry?
We typically respond to all inquiries within 1 business day. For urgent technical issues, our support team aims to respond within 2 hours or less.
Do you offer custom proxy solutions for enterprises?
Yes, we provide tailored proxy solutions for enterprises with specific requirements. Please contact our sales team through the form above or email sales@proxylite.com to discuss your needs.
How can I request a refund?
If you're eligible for a refund under our refund policy, please contact our billing department at billing@proxylite.com with your order details and reason for the refund request.